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Spa S/C or B&B Lochailort, Highlands Scotland

Gary & Katie

Spa S/C or B&B Lochailort, Highlands Scotland

8 huéspedes
4 dormitorios
5 camas
2 baños
8 huéspedes
4 dormitorios
5 camas
2 baños
LO MEJOR DEL ALOJAMIENTO
Ubicación fantásticaUn 90 % de los huéspedes que se han hospedado aquí recientemente ha valorado la ubicación de este alojamiento con 5 estrellas.
Fantástico proceso de llegadaEl 100 % de los últimos huéspedes de este alojamiento han valorado con 5 estrellas el proceso de llegada.
JacuzziEste es uno de los pocos alojamientos de la zona que cuenta con este servicio.

Our lovely spa home is located in the rural heart of the Highlands & has 3 double bedrooms + 1 single bed with an optional pull-out floor bed underneath, + 1 shower room and 1 bathroom. We offer Self-catering for a maximum of 8 guests or B&B (see our other listings).

As self-catering guests you will have full use of the well equipped kitchen, dining room, conservatory, living room and outdoor terrace overlooking the stream.

Use of the spa facility is extra - please enquire for current costs

Servicios

Wifi
Cocina
Estacionamiento gratuito en las instalaciones
Jacuzzi
Secadora
TV

Lugares para dormir

Dormitorio 1
1 cama matrimonial
Dormitorio 2
1 cama matrimonial
Dormitorio 3
1 cama matrimonial
Dormitorio 4
2 camas individuales

Reglas de la casa

Prohibido fumar
No se admiten mascotas
Horario de llegada: de las 15:00 a las 22:00.
Salida antes de las 10:00

Disponibilidad

29 evaluaciones

Veracidad
Comunicación
Limpieza
Ubicación
Llegada
Calidad
Perfil de usuario de Justus
Justus
Junio de 2018
The four of us had a great stay ..Gary and Sue were very welcoming and the place was immaculately clean. Lots of helpful details about where to go and where to eat . Lovely dogs eager to walk with you if you want. The house is very comfortable and we really liked the breakfasts t…
Perfil de usuario de Gary & Katie
Respuesta de Gary & Katie:
Thank you very much Justus for taking the time and giving us your review and feedback. It was a great pleasure to meet you all and also to provide your breakfasts and an evening meal even though you opted for a self-catering package. Important to say that the word hidden / blocked by the over sensetive airbnb 'security systems' is simply - DISCREET. "The owners live upstairs - very discreet" is what is written. We understand the importance of guests having as much privacy / peace and quiet as they need and do always try our very best to remain discreet, yet available as and when needed. The best of both worlds we hope.. We thank you and your colleagues again Justus for choosing to stay here and we look forward to seeing you again in the future. Warm regards Gary and Katie
Junio de 2018
Perfil de usuario de Ninad
Ninad
Mayo de 2018
We felt like home away from home. Tastefully done house, enough space to accommodate 8 of us (4 adults and 4 kids). Great welcome by the kids and fantastic for our kids to play with your super friendly dogs. Loved our stay in "rural" scotland - great scenary, warm hosts, awesome …
Perfil de usuario de Gary & Katie
Respuesta de Gary & Katie:
Thank you Ninad for your review and warm words. Much appreciated. We hope you had a safe journey back and will visit us again sometime in the future. It was lovely meeting you all.
Mayo de 2018
Perfil de usuario de Stephan
Stephan
Agosto de 2017
We stayed in Gary's and Katies house for 5 days and had a wonderfull time. Thanks to the location from the house and the help from Gary & Katie we ware able to visit the most beautiful places from Western Scotland. We even skipped a few locations we found ourselves and replaced t…
Perfil de usuario de Gary & Katie
Respuesta de Gary & Katie:
Thank you very much Stephan, Antonet, Tim, Joost and Margje for choosing to stay with us and your time to give us a review - especially so soon after your marathon trip back home! Glad you arrived safe and sound. Much appreciate your words and we are pleased that we were able to add something extra to your stay and always good to know that our presence here is a benefit rather than an inconvenience :-) !! It really was a pleasure hosting you all and we hope to see you again in the future. Warm regards, Gary, Katie, Maia and Eoin
Agosto de 2017
Perfil de usuario de Astrid
Astrid
Agosto de 2017
We had read in the description that the owner and his family live above the property and share the same entrance. However, we had assumed that this means a shared entrance to a community staircase and a separate entrance behind. We are aware that we cannot blame Gary our assumpt…
Perfil de usuario de Francoise
Francoise
Agosto de 2017
There is both positive and negative in this Airbnb The main negative is that the presentation is slightly misleading, resulting in disappointment. The "dryer" is at the neighbour's, accessible to Gary, not to the guests. The bedrooms are damp and some parts/objects smell musty. …
Perfil de usuario de Gary & Katie
Respuesta de Gary & Katie:
An interesting perspective which we feel requires a detailed response! Firstly - thank you for choosing to stay with us and for your positive comments and feedback. We do not believe that we are misleading anyone. The information we provide on this site is extremely comprehensive and detailed - in addition to the triple A4 page welcome e-mail that we send out in advance of arrival. Sadly though, we are starting to see a pattern emerge now with larger groups where clearly all the information is either not being passed on, read, or shared by the main host of the group. This lack of knowledge is very clear (by questions asked or their actions) when the guests arrive and simple information that we give out is not known about or understood. This in turn can lead to 'misunderstandings' or 'misleading' interpretations by the guest - not by us! Sadly - the pattern then is to try and turn the emphasis of their error back to us and make us feel guilty or responsible - instead of accepting that the responsibility lies with the guest for not having read or understood the information that we have carefully and thoughtfully provided in advance. The dryer : - we can't see any issue here at all. Firstly - to clarify, it is not "at the neighbours" and accessible only by Gary! We have a variety of options to dry clothes and other belongings when required. When we refurbished our home, we opted not to install a dryer (or dishwasher) to minimise our environmental impact on the planet, and chose instead to air dry our washing whenever practical or use our internal heating system. Given the volume of stuff (sometimes 8 - 10 loads after a full house of guests), and the often inclement Scottish weather we later agreed with our neighbour to house a dryer in a shared shed some 15 steps from our home. Because this is not our own personal space and there is not sufficient space to lcoate this inside our home - there is a nominal cost for it's use. All this was explained to our guests here - and after complaints were made - a free service was offered (but not taken up on by the same guests). Why? To say the bedrooms are damp is VERY misleading and simply wrong. We explain to all guests on arrival that the property sometimes suffers from condensation when fully occupied and that we advise them (wherever and whenever possible) to leave the internal doors open to balance and create a whole house ambient temperature and minimise the condensation problem. We know this works and it is why we recommend it. When you are here for a week and choose to keep the bedroom doors locked for the majority of the time we are not surprised that you found some rooms 'musty'. We are fanatical at cleaning and would simply not accept 'damp' rooms for our guests. In addition to this (as we methodically explain to all guests on arrival) - we have installed individual ceiling fans which can be used to keep the air circulating in the bedrooms. Windows can also be opened subject to the midge count. What more can we offer? The issue of leaking sink(s) - you made us aware of only one problem and we have not been able to find another since reading your review. We live in a remote and rural part of the Highlands and to the best of my knowledge have no electricians or plumbers residing in our village. It was explained to you that if we called out a plumber it could take three weeks for someone to arrive from our nearest town. This is our reality - which is why Gary took the time to deal with the problem when you were out on your longest day (to allow the silicone to sufficiently dry out before your return in the evening). Problem solved, and please note, during which time the sink could still be used as the 'leak' was nominal and not torrential!! Your comments suggest that we did nothing to resolve these issues but the reality is that we bent over backwards for you to ensure that all the 'petty' and "surprising number of issues" that your (mainly one) super-demanding guest found almost on a daily basis! We note too that you chose not to mention the whole side of roast smoked salmon and fresh eggs that we gave you as a gift to try and appease you. Not a surprise then that Gary lost his cool when confronted systematically by your (mainly one) extremely demanding guest with unrealistically high expectations from us and a rustic and rural property which also happens to be our home. You mention the 'passage and activities' by Gary and his family. What can we say really - we worked even harder than usual to stay well out of your way and remain as silent and insignificant as possible during your stay - but as all self catering guests know IN ADVANCE - this is our home and will remain so after you have gone. We make sure that this is very cleary mentioned both on this site, and again for the avoidance of any misunderstandings, in our prior to your arrival welcome e-mail. ("upfront communication") !! For all guests who tick the box and accept our terms - we assume that you will have taken the time to digest and understand the information and content provided therin for your benefit and if not then we are most happy for you to choose alternative accommodation. We do not seek or aspire to be like a 5-star hotel or be the highest rating establishment. Our past guests have given us the ratings that we consistnely have achieved and this (we assume) is due to trying to provide the very best service of Scottish hospitality that we possibly can. Clearly we will never be able to please all of the people all of the time. Finally, for the avoidance of any doubt and to whoever is reading this - our home is rustic and located in the breathtaking Scottish countryside and we trust that guests who book to stay here - know, accept and understand this! We look forward to welcoming our next guests :-)
Agosto de 2017
Perfil de usuario de Marie Paule
Marie Paule
Agosto de 2017
Merci pour
Perfil de usuario de Andrea
Andrea
Agosto de 2017
Gary and Katie were lovely attentive hosts and the location of their home suited us well for a hike up Ben Nevis and a relaxing time in the spa afterwards ! We also visited the Silver Sands of Morar , Mallaig and did a trail run in Glenfinnan making sure we saw the Jacobite steam…
Perfil de usuario de Gary & Katie
Respuesta de Gary & Katie:
Thank you Andrea for your warm words and time taken to leave your feedback. We are very pleased that you managed to get to the top of the Ben on such a 'non-summery day' !! and that you enjoyed your stay. Warm regards to all. Gary and Katie
Agosto de 2017

Hospedado por Gary & Katie

Escocia, Reino UnidoSe registró en Noviembre de 2011
Perfil de usuario de Gary & Katie
174 evaluaciones
3 Recomendaciones
Verificado
Katie and I have left the city life behind us in 2010 to pursue a more relaxed and calm lifestyle here in rural Scotland where I grew up. It has been a total change for us after living for 7 years together in a cramped attic room in North London. Although we sometimes miss th…
Idiomas: English, Polski
Índice de respuesta: 100%
Tiempo de respuesta: en menos de una hora
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