I am so sorry that your stay with us was not an entire success, and especially that there were problems with both the swimming pool and with the wifi when you arrived. However, as you know, we did all we could to get these repaired as quickly as possible and I am glad you could enjoy them for the next five days. Never have either a washing machine or a dishwasher been advertised on our Listing and everyone else has understood that that meant we didn't have them in the barn. However, as you will remember, I offered to do your washing for you, whereupon you replied that you didn't have any as the children had come with clean clothes. Finally. our Airbnb Listing states that mobile phone reception is very sporadic here, but had you asked me, I could have told you where you could get it on the property. I hope you were happier in the other places you stayed in while you were over here from Thailand.